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International Orders

Yes, we ship internationally to most locations.

The shopping cart supports shipping to several (but not all) countries. If your country is not listed, you will need to contact us so we can evaluate on an individual basis and quote you for shipping. First, send us an email with the products you are interested in and where you are located, and we will get back to you. In awaiting a reply, please keep in mind any time-zone differences.

By the way, while our discounted Fedex rates offer both reliable and fast shipment, for small and low-cost items we are sometimes able to use the post office. Typically there is no tracking or insurance however. Check with us for rates and availability.

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Note that even though you can place a credit card or Paypal order online, there are transaction limits to both and we'll need a wire transfer for transactions over $1500. We will also require an authorization form to be filled out and faxed back to us for credit card payments. You can find more details on the payment page.

We will also let you know when your items will ship out, which in most cases will be within 24 hours. However if all items are not shipping from the same location, they will need to be brought in first, which may add a delay of up to 4 business days. This could usually be expedited at an additional shipping cost.

We provide technical support for most products we sell. If you require an exchange, our usual Terms and Conditions apply. The exception for international exchanges is that we do not cover return shipping for items that cannot be shipped via the post office for cost or weight reasons. In most cases, we can simply exchange the defective part of a storage system to minimize shipping costs. Also, all our storage units are burn-in tested at least for 24 hours before shipment so defect rates are extremely low.

Here's What Our Customers Have To Say About Us

PC PitStop logoWe've been selling computer storage online since 1999 and have built a loyal following of Fortune 500 companies, educational institutions, government agencies, multimedia studios, consultants, you name it.

Our mission is to be competitive on selection and prices, while providing truly unmatched personal service. Everyone you reach here has in-depth experience with RAID storage. This means we can provide real-world insight into topics like performance, compatibility, bang for the buck, and the best solution for your needs.

Call 1-800-298-4173, email [email protected], or click the live chat button for help.

"The best customer service I have experienced from an online store. Emails answered within hours and an actual phone number that a human answers." read more

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Location: PC PitStop | 16321 Westwoods Business Park | Ellisville, MO 63021
Toll Free: (800) 298-4173 | Local: (636) 527-5924 | Fax: (707) 598-2734
Hours: Monday to Friday, 9AM - 5PM CST | Email: [email protected]
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